Legal & Policies

LFGxp is the data controller for personal information processed through lfgxp.com and related apps, operated by ASHAB ALTAJURBA AL HEIA CONSULTANTS (License No. 1519775, Dubai) on behalf of the Lived Experience People Foundation (LEPF).

We handle personal data in line with UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law, "PDPL"). You have the right to access, correct, delete, restrict, and object to processing of your personal data.

Waitlist & accounts: your name, email, preferred language, the side you're joining as (seeker / expert / both), and how you heard about us.

If you use the app: display name, messages, voice notes, peer-matching preferences, in-app activity, device and browser information.

We do not ask for medical diagnoses, and we ask you not to share clinical records inside peer conversations.

To deliver peer matching and the service you signed up for; to keep the platform safe and prevent abuse; to respond to your messages; to send service emails about the beta; and to improve the product through aggregated, de-identified analytics.

Performance of a contract (the service you asked for), your consent (e.g. marketing or sensitive data you choose to share), our legitimate interest in keeping the platform safe, and compliance with UAE law.

We share data only with vetted sub-processors who help us run the service (hosting, email, analytics, payment processing) under contracts that require them to protect your data. We never sell your data.

Some sub-processors are located outside the UAE. Where this is the case we rely on appropriate safeguards as required by UAE PDPL.

We keep your data only as long as we need it to provide the service and meet legal obligations. You can request deletion at any time.

Access, correct, delete, restrict, port, or object to processing of your data. To exercise any right, email privacy@lfgxp.com. We will respond within 30 days.

We use a small number of cookies: essential cookies that make the site work, and privacy-respecting analytics that help us understand usage. We do not use advertising cookies or sell data to advertisers.

LFGxp is not intended for people under 16. We do not knowingly collect data from this age group.

Email privacy@lfgxp.com. You also have the right to complain to the UAE Data Office.